My Account

Tap More in the bottom-right corner of the screen.

Home > More > My Account

Administrators and users (employees) can tap More at the bottom of the Home page, then select My Account to open the My Account page.

Account

Home > More > My Account > Account

Administrators and users (employees) can tap More at the bottom of the Home page, then select My Account to open the My Account page.

This field shows the account used to sign in. The account cannot be changed.

If an employee changes phones, they can sign in to SwipePoint with the same Google, Apple, or LINE account.

Name

Home > More > My Account > Name

Administrators and users (employees) can tap More at the bottom of the Home page, then select My Account to open the My Account page.

This field shows the administrator's or user's (employee's) name and can be edited.

Nickname

Home > More > My Account > Nickname

Administrators and users (employees) can tap More at the bottom of the Home page, then select My Account to open the My Account page.

This field shows the administrator's or user's (employee's) nickname and can be edited.

Log Out

Home > More > My Account > Log Out

Administrators and users (employees) can tap More at the bottom of the Home page, then select My Account to open the My Account page. Tap Log Out to sign out of SwipePoint. Sign in again to continue using the app.

Cloud Storage Usage

Home > More > Cloud Storage Usage

Administrators and users (employees) can tap More at the bottom of the Home page, then select Cloud Storage Usage to open the page. Users with a storage plan can review their cloud storage usage here.

Manage Subscriptions

Home > More > Manage Subscriptions

Administrators and users (employees) can tap More at the bottom of the Home page, then select Manage Subscriptions to open the device's app marketplace (App Store or Google Play) and manage their subscriptions.

Restore Purchases

Home > More > Restore Purchases

Administrators and users (employees) can tap More at the bottom of the Home page to open the More page. If a subscribed plan is missing, tap Restore Purchases to restore the purchased subscription.

Language

Home > More > Language

Administrators and users (employees) can tap More at the bottom of the Home page to open the More page.

On this page, administrators and users (employees) can switch the app language between Traditional Chinese and English.

If you need another language, please contact us.

About Us

Home > More > About Us

Administrators and users (employees) can tap More at the bottom of the Home page to open the More page.

Learn about the team behind SwipePoint and explore our mission and vision.

Contact Us

Home > More > Contact Us

Administrators and users (employees) can tap More at the bottom of the Home page to open the More page.

We welcome feature requests, suggestions, feedback, and questions. Please feel free to contact us.

Terms of Service

Home > More > Terms of Service

Administrators and users (employees) can tap More at the bottom of the Home page to open the More page.

Review SwipePoint's Terms of Service to understand the usage rules and related policies.

Privacy Policy

Home > More > Privacy Policy

Administrators and users (employees) can tap More at the bottom of the Home page to open the More page.

SwipePoint is committed to protecting the privacy of administrators, users (employees), and everyone in the organization. Review the Privacy Policy for details.

Version History

Home > More > Version History

Administrators and users (employees) can tap More at the bottom of the Home page, then select Version History to open the Version History page.

This page shows the changes in each release and the version currently installed.

System Information

Home > More > System Information

Administrators and users (employees) can tap More on the Home page, then select System Information to open the page. It displays details about the account, user, company, plan, device, version, subscription status, and environment. Copy and send this information to the SwipePoint team to help diagnose and resolve an issue.

Delete Account

If you decide to stop using the SwipePoint App and want to delete your account and related data, follow these steps:

  1. Delete organizations you created First, delete every organization that you created.

  2. Leave organizations you joined Open each organization you joined and ask its highest-level administrator to mark you as having left the organization. The highest-level administrator must go to Management Mode → Personnel → Profile, then tap Formal Resignation at the bottom of the page to remove your access and deactivate your account.

  3. Delete your account After completing the steps above, return to the SwipePoint App welcome screen and tap Delete Account at the bottom to permanently delete your SwipePoint account.

Important Notes

  1. This action cannot be undone Account deletion is irreversible. Once deleted, your account and all related data will be permanently removed. The SwipePoint team cannot restore them.

  2. You must delete the account yourself To protect information security and personal privacy, the account owner must complete verification and delete the account. The SwipePoint team cannot delete an account on a user's behalf.

  • To comply with the Personal Data Protection Act and related privacy regulations, the SwipePoint App deletes an account and personal data only in response to the user's explicit action.
  • Before deleting an account, the user must confirm that records and data involving third parties—such as organizations, companies, or colleagues—have been removed or that authorization to process them has been obtained. This helps prevent disputes concerning data access, work records, or legal responsibilities.
  • By deleting your account, you agree to relinquish all remaining account data, settings, usage records, and service entitlements in the SwipePoint App.
  • The SwipePoint team may retain specific data required by law, such as payment records, tax information, and transaction receipts. Such data is retained only for the legally required period and deleted when that period ends.

Frequently Asked Questions

Q1: Where can I find my account information?

A: On the app's Home page, tap More in the bottom-right corner, then select My Account.

Q2: Can I change my login account?

A: No. Your Google, Apple, or LINE login account cannot be changed. The page shows the account you currently use.

Q3: How do I use the same account on another device?

A: If you change phones, sign in to the app with the same Google, Apple, or LINE account to continue using SwipePoint.

Q4: Can I edit my name and nickname?

A: Yes. You can edit both your name and nickname on the My Account page.

Q5: What should I do if my subscribed plan is missing?

A: If your subscribed plan is missing from the More page, tap Restore Purchases to restore the purchased subscription.

Q6: How do I check my cloud storage usage?

A: On the Home page, tap More, then select Cloud Storage Usage. This feature is available only to users with a storage plan.

Q7: Where can I manage my app subscriptions?

A: On the Home page, tap More, then select Manage Subscriptions to open the device's app marketplace (App Store or Google Play) and manage your subscriptions.

Q8: What information should I provide when I need help with the app?

A: If you encounter an issue in the app, tap More on the Home page, then select System Information. Copy the account, user, company, plan, device, version, subscription status, and environment details and send them to the SwipePoint team to help diagnose and resolve the issue.

Subscribers receive more timely support. If you encounter an error or need help using SwipePoint, contact the SwipePoint team through our official LINE account. We will prioritize troubleshooting so your attendance management can continue without interruption. LINE ID: @nka7729y | Contact the SwipePoint team

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.