Download and Install SwipePoint

SwipePoint is compatible with devices running iOS 14, macOS 12, Android 8, and later versions on phones, tablets, and computers. Feel free to download and install it for free.

Since each employee or colleague may use different devices (phones, tablets, or computers), please ensure everyone can use SwipePoint smoothly for clock-in purposes.

How to Download SwipePoint

iPhone / iPad / Mac

Click the link below to download and install the SwipePoint app.

Android

Click the link below to download and install the SwipePoint app.

Available Download Regions

Currently, SwipePoint is primarily available on App Store and Google Play in Taiwan. Users in other regions are temporarily unable to download it directly. However, we plan to expand our service to other regions in the future—stay tuned! If you need immediate access, you can change your App Store or Google Play region to Taiwan to download and install SwipePoint successfully. Thank you for your support and understanding!

Here are the detailed steps to change the App Store or Google Play region to Taiwan:

Change App Store Region to Taiwan

  1. Access Apple ID Settings:

    • Open "Settings" on your iPhone or iPad and tap your Apple ID (Account Name).

  2. Access Media & Purchases:

    • Tap "Media & Purchases", then select "View Account".

  3. Choose Country/Region:

    • Find the "Country/Region" option and tap "Change Country or Region".

  4. Select Taiwan:

    • Choose Taiwan from the list and confirm.

  5. Fill in Payment Method and Address:

    • If you have a Taiwan payment method, enter the details directly.
    • If not, select "None" and enter a random address (e.g., Taipei City, Xinyi Road, No. 1).

  6. Complete the Setup:

    • Confirm all information and tap Done to switch to the Taiwan App Store.

Change Google Play Region to Taiwan

  1. Access Google Play Account Settings:

    • Open Google Play, tap your profile picture in the top-right corner, and go to "Settings".

  2. Switch Country/Region:

    • Under the "General" section, select "Account and Device Preferences" and tap "Country and Profiles".

  3. Select Taiwan:

    • Choose Taiwan from the list. Google may prompt you to provide a payment method for the Taiwan region.

  4. Add a Payment Method:

    • Add a Taiwan payment method (e.g., credit card or Taiwan address).
    • If unavailable, try using a third-party payment option (e.g., a gift card).

  5. Complete the Setup:

    • Submit the changes. Your Google Play region will switch to Taiwan (this may take up to 24 hours to take effect).

  6. Download SwipePoint:

    • Once the region update is complete, return to Google Play, search for SwipePoint, and download it.

Switching to a New Device

If you switch to a new device, simply log in using the same account.

The same account can be used on multiple devices (phones/tablets) without any restrictions.

Software Updates

To ensure data consistency and improve the user experience, SwipePoint requires all users to update the software to the latest version before use. If you receive a software update notification but cannot see the update option in the store, try the following troubleshooting steps:

Clear Cache on Android

Clearing the Google Play Store cache can resolve issues with update synchronization. Follow these steps:

1. Open "Settings"

Find and tap "Settings" on your phone.

2. Locate "Apps" or "Application Management"

The name may vary depending on your phone brand, but this is where you manage apps.

3. Find "Google Play Store"

Search for or locate "Google Play Store" in the app list and tap it.

4. Tap "Storage" or "Storage & Cache"

This will show the storage usage for the app.

5. Tap "Clear Cache"

Select "Clear Cache" to remove temporary files without affecting your personal data or app settings.

6. (Optional) Tap "Clear Data"

If clearing the cache doesn’t resolve the issue, you can try "Clear Data." Note: This resets the Google Play Store, and you may need to sign in to your Google account again.

7. Reopen Google Play Store

After clearing the cache, reopen the Google Play Store to check for app updates.

8. Restart Your Device (Optional)

If the above steps don’t work, restart your device and try again.

This should resolve any issues with updates not appearing in the Play Store.

Clear Cache on Apple (iOS)

While iPhones do not allow direct cache clearing for the App Store, you can try the following methods to refresh the cache or resolve update issues:

Method 1: Refresh the App Store

  1. Open the App Store.
  2. Go to the "Updates" tab.
  3. Pull down to refresh.
    The App Store will reload and display the latest version of your apps.

Method 2: Log Out and Log In to Apple ID

  1. Open "Settings."
  2. Tap your Apple ID (at the top of the screen).
  3. Select "Sign Out."
  4. Log in again with your Apple ID.
  5. Check the App Store for updates.

Method 3: Restart Your Device

  1. Press and hold the Power button or Volume + Power button (depending on your iPhone model).
  2. After shutting down, restart your device.
  3. Open the App Store and check for updates.

Method 4: Update to the Latest iOS Version

  1. Open "Settings."
  2. Navigate to "General" > "Software Update."
  3. If a new iOS version is available, update your device. This may resolve App Store synchronization issues.

Method 5: Check Your Network Connection

Ensure your iPhone is connected to a stable Wi-Fi or cellular network. An unstable network may cause update delays in the App Store.

These methods should help resolve issues with update synchronization in the App Store.

FAQs

Can Android phones use SwipePoint?

Yes, Android phones can use SwipePoint. Download it for free from Google Play Store.

Can iPhones use SwipePoint?

Yes, iPhones can use SwipePoint. Download it for free from the App Store.

Can Android tablets use SwipePoint?

Yes, Android tablets can use SwipePoint. Download it for free from Google Play Store.

Can iPads use SwipePoint?

Yes, iPads (including iPad Pro and iPad mini) can use SwipePoint. Download it for free from the App Store.

Can Mac computers use SwipePoint?

Yes, Mac computers (MacBook, MacBook Air, MacBook Pro, iMac, Mac mini, Mac Studio, Mac Pro) with an M1 chip or later can use SwipePoint. Download it for free from the App Store.

Can Windows computers use SwipePoint?

Currently, SwipePoint is under development for Windows. Once completed, it will be available for free.

While SwipePoint doesn’t support Windows for management yet, you can export Excel files for viewing or calculating clock-in records on Windows.

Is there a web version of SwipePoint?

Currently, SwipePoint’s web version is under development. Once completed, it will be available for free.

While SwipePoint doesn’t support web management yet, you can export Excel files for viewing or calculating clock-in records on Windows/Mac/Android computers.

Can Apple Watch use SwipePoint?

Currently, the Apple Watch version of SwipePoint is under development. Once completed, it will be available for free.

Can Samsung Galaxy Watch use SwipePoint?

Currently, the Galaxy Watch version of SwipePoint is under development. Once completed, it will be available for free.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.