Login

SwipePoint is compatible with most smartphones, tablets, and computers. Feel free to download and install it for free. SwipePoint now collaborates with Google and Apple, allowing users to log in directly with their Apple or Google accounts without the need for registration.

No. Login Account
1 Apple Account
2 Google Account

Apple Devices (iPhone, iPad, Mac)

For Apple users, we recommend logging in to SwipePoint using your Apple account.

Android Devices (Smartphones, Tablets)

For Android users, we recommend logging in to SwipePoint using your Google account.

Other Login Methods

SwipePoint previously supported login via mobile number verification, sending a 6-digit code to users' phones. However, this method has been fully replaced by Apple or Google account login, and mobile number login has been discontinued.

If you registered with a phone number earlier, please switch to logging in with an Apple or Google account. As SwipePoint uses cloud services, SMS verification may not be reliable in all regions. We strongly recommend using Apple or Google accounts to ensure a stable login experience.

Unable to Log In

If an administrator is unable to log in and needs to completely remove and reinstall SwipePoint, follow these steps:

  1. Confirm that the Google/Apple account you're using matches the account originally used to register SwipePoint.

  2. Check that your Google/Apple password is correct.

  3. Ensure SwipePoint is updated to the latest version.

  4. Try restarting your device.

  5. Completely delete SwipePoint, then reinstall it:

    • iOS Full Deletion:
      1. Press and hold the SwipePoint app icon until options appear.
      2. Tap "Remove App," then select "Delete App".
      3. Go to Settings > General > iPhone Storage, find SwipePoint, and select "Delete App" to ensure all data is removed.
    • Android Full Deletion:
      1. Navigate to Settings > Apps > SwipePoint.
      2. Tap "Uninstall".
      3. Navigate to Settings > Storage > Apps, locate SwipePoint, and clear both cache and data to ensure all data is removed.

  6. Install and log in to SwipePoint on another smartphone, tablet, or computer. If logging in on another device succeeds, the issue may be with your original device.

If you've tried all the above and still can't log in, please contact us for further assistance.

Forgot Login Account or Password

If a user (employee) or administrator forgets their Google or Apple login credentials, follow these instructions to recover the account or reset the password:

Forgot Password

If a user (employee) or administrator forgets their password, click the following links to reset the password for your Google or Apple account.

Forgot Account

If a user (employee) or administrator forgets which account they used to log in, contact the organization's creator or the highest-level administrator. They can look up your original Google or Apple account via the management mode.

Frequently Asked Questions (FAQ)

Q1: Can I use a Google account to log in on an iPhone?

A: Yes, absolutely! You can use your Google account to log in on an iPhone. Reminder: Users often forget which login method they used, so please remember whether you're using your Apple or Google account.

Q2: Can I use an Apple account to log in on an Android phone?

A: Yes, absolutely! You can use your Apple account to log in on an Android phone. Reminder: Users often forget which login method they used, so please remember whether you're using your Apple or Google account.

Q3: Can I use the same email address for login?

A: Yes, you can! SwipePoint collaborates with Apple and Google, so you don't need a separate account. Just use your existing Apple or Google account directly.

Q4: Can I clock in without an account?

A: You need to log in to SwipePoint with an Apple or Google account and join an organization before you can clock in.

Q5: Is an email account required for signup?

A: No, you don't need an email account. SwipePoint collaborates with Apple and Google, so just log in using your Apple or Google account. No additional email account is necessary.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.