Download and Install SwipePoint

SwipePoint is compatible with mobile devices, tablets, and computers running iOS 15.5, macOS 12, and Android 10 or higher. Free download and installation are available.

As devices used by employees or colleagues may differ (smartphones, tablets, computers), please confirm everyone can successfully use SwipePoint for clocking in and out.

How to Download SwipePoint

Download Mobile App

Apple iPhone (iOS)

Please click the link below to download and install the SwipePoint App for Apple iPhones.

Android Phones

Please click the link below to download and install the SwipePoint App for Android smartphones.

Download Tablet App

Apple iPad (iPadOS)

Please click the link below to download and install SwipePoint App for Apple iPads.

Android Tablets

Please click the link below to download and install SwipePoint App for Android tablets.

Download Computer App

Apple Mac / iMac / MacBook (macOS)

Please click the link below to download and install SwipePoint App for Apple computers.

Android Computers

Please click the link below to download and install SwipePoint App for Android computers.

Available Regions for Download

Currently, SwipePoint is primarily available on App Store and Google Play in Taiwan. Users from other regions may temporarily be unable to download directly. However, we plan to expand our service area soon. If administrators urgently need the app, you can set your App Store or Google Play region to Taiwan for installation.

Change App Store Region (iOS) to Taiwan

  1. Open Apple ID Settings: Open your iPhone or iPad "Settings," and tap on your Apple ID.
  2. Media & Purchases: Select "Media & Purchases," then choose "View Account."
  3. Country/Region: Tap "Change Country or Region," select Taiwan.
  4. Enter Payment and Address: Fill in payment details if available or select "None" and input a random Taiwanese address (e.g., Taipei City, Xinyi Road 1).
  5. Confirm: Tap Done to finalize.

Change Google Play Region to Taiwan

  1. Google Play Settings: Open Google Play, tap your profile icon, then "Settings."
  2. Country & Profile: Choose "Account and Device Preferences," then select "Country and Profiles."
  3. Select Taiwan: Pick Taiwan from the list; Google might ask for a payment method.
  4. Add Payment Method: Provide Taiwanese payment details or use a third-party option (e.g., gift cards).
  5. Finish Setup: Submit your details; the region change might take up to 24 hours.

Switching Devices

If administrators switch to a new smartphone, tablet, or computer, please log in using the same account on the new device.

One account can be used across multiple devices without current limits.

Software Updates

SwipePoint mandates regular software updates to maintain data consistency and enhance user experience. If administrators receive an update notification but cannot see updates, follow these solutions:

Android: Clear Cache

To fix Google Play store update issues, clear the cache:

  1. Open Settings > Apps > Google Play Store.
  2. Tap Storage > Clear Cache.
  3. Optionally, select Clear Data (re-login required).
  4. Reopen Google Play and check for updates.

iOS: Refresh App Store

Solutions for incorrect update notifications on iOS:

  • Method 1: Open App Store, navigate to Updates, and pull down to refresh.
  • Method 2: Sign out/in from Apple ID under Settings.
  • Method 3: Restart your iPhone.
  • Method 4: Update iOS under Settings > General > Software Update.
  • Method 5: Ensure stable internet connectivity.

Troubleshooting Android Installation Issues

Common reasons for installation failure and their solutions:

  • Outdated Android: Check Android version via Settings > About phone > Software info. Minimum requirement is Android 10.
  • Outdated Google Play Store: Update via Play Store settings.
  • Rooted Device or SafetyNet Failures: Check via Play Protect certification. Non-certified devices cannot install SwipePoint.
  • Unsupported Hardware: Ensure device supports GPS, Bluetooth, etc.
  • Country-specific Hardware Restrictions: Devices from certain regions (e.g., China, Cuba) might be incompatible.

Installation from Restricted Regions

For Chinese Android phones (Vivo, Oppo, Huawei, Xiaomi), try:

  1. Log into a valid Google account.
  2. Manage apps via Google Play.
  3. Share SwipePoint from compatible devices.
  4. Transfer and install the app on another device.

FAQs

  • Q1: Download SwipePoint via Apple App Store or Google Play.
  • Q2-Q6: SwipePoint supports Android smartphones/tablets, iPhones/iPads, and Mac computers (M1 chip or newer).
  • Q7-Q10: Windows PC, web versions, Apple Watch, and Galaxy Watch versions are under development and will be released soon.
This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.