Attendance Record and Management

Management Mode > Attendance Record and Management

In this feature, administrators can view, add, or delete individual attendance records, check abnormal clock-in events, view amended records, set clock-in locations, and export attendance and overtime records.

Personal Attendance Record

Management Mode > Attendance Record and Management > Personal Attendance Record

This feature displays an employee's personal attendance records. By clicking on the clock-in time, administrators can view detailed information, including GPS location, Wi-Fi, IP, NFC, Bluetooth, clock-in type (regular shift, overtime), clock-in location, and clock-in method.

Viewing Employee Attendance Records

Management Mode > Attendance Record and Management > Personal Attendance Record > Select Employee

This page shows an employee's attendance records from January 1st of the previous year to the present. Different icons and markers are used to indicate various clock-in statuses:

  • Blue Clock Icon: Indicates an overtime clock-in.
  • Red "補" Character: Represents an approved missed clock-in correction.
  • Red "正" Character: Indicates a manually added record by the administrator.
  • Orange Hourglass Icon: Shows that the clock-in correction is pending administrator approval.

The total hours at the bottom of the page display the total attendance hours within the selected date range.

If a record has the hourglass symbol (⌛), it represents a missed clock-in correction that is still pending approval. Therefore, it won't be included in the export data until it’s approved, and once approved, the hourglass symbol will disappear.

Attendance records are only displayed after the employee's start date and official employment date. If you can't see an employee's records, it might be because their start or official employment date is incorrect (e.g., a future date). Please verify the dates in the employee's profile with the following path:

Management Mode > HR > Personal Profile > Select Employee > Start Date/Official Employment Date

Adding an Attendance Record

Management Mode > Attendance Record and Management > Personal Attendance Record > Select Employee > Add Attendance Record

Administrators can add attendance records for employees, such as when an employee forgets to clock in or selects the wrong shift during clock-in.

Deleting an Attendance Record

Management Mode > Attendance Record and Management > Personal Attendance Record > Select Employee > Select Record to Delete > Delete

Administrators can delete specific attendance records for an employee.

There is no feature to modify an existing attendance record. If an error is found, you must create a new record and delete the incorrect one.

Viewing Employee Attendance Notes

Management Mode > Attendance Record and Management > Personal Attendance Record > Select Employee > Click on Clock-In Time

Administrators can view notes that employees may have added during their clock-ins.

Abnormal Clock-Ins

Management Mode > Attendance Record and Management > Abnormal Clock-Ins

This section displays abnormal clock-in cases, including common issues such as:

  1. Late Arrival: The employee clocks in after the scheduled start time on a shift schedule.
  2. Early Departure: The employee clocks out before the scheduled end time on a shift schedule.
  3. Missed Clock-In: The employee fails to clock in for the shift.
  4. Missed Clock-Out: The employee fails to clock out after the shift.
  5. No Clock-In or Clock-Out: The employee neither clocks in nor clocks out for a shift.

Amended Records

Management Mode > Attendance Record and Management > Amended Records

This section shows all the attendance records that have been amended.

Exporting Attendance Records

Management Mode > Attendance Record and Management > Export Attendance Record > Select Month

Here, you can select a specific month to export attendance records, which can be opened using Excel.

If a record has a (補) symbol next to the time, it indicates a corrected clock-in by the employee.

If a record has a (正) symbol next to the time, it indicates a clock-in added by the administrator.

Unable to Export Attendance Records

If you encounter an export failure, it might be because your organization name contains special characters, such as "/" or "\". Please update your Organization Name to resolve this issue.

Management Mode > Organization > My Organization > Organization Name

Exporting Overtime Records

Management Mode > Attendance Record and Management > Export Overtime Record > Select Month

You can select a month to export overtime clock-in records. The exported file can be opened using Excel.

If a record has a (補) symbol next to the time, it indicates a corrected overtime clock-in by the employee.

If a record has a (正) symbol next to the time, it indicates an overtime clock-in added by the administrator.

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