Clock-In Records and Management
Management Mode > Clock-In Records and ManagementThis feature allows administrators to view, add, or delete individual clock-in records, review clock-in exceptions and correction records, view modified records, configure clock-in points, and export clock-in and overtime records.
This feature provides administrators with comprehensive tools to monitor and manage users' (employees') clock-in-related records, improving the efficiency and accuracy of attendance management.
Feature Overview
Administrators can perform the following operations using this feature:
- View Clock-In Records: Access all user (employee) clock-in data, including regular clock-ins, exceptions, and modified records.
- Add or Delete Clock-In Records: Manually add or delete clock-in records for users (employees) to ensure data integrity and accuracy.
- Handle Exception Records:
- Review and process correction requests submitted by users (employees).
- Tag or correct clock-in exceptions.
- Configure Clock-In Points: Set up or update the locations required for user (employee) clock-ins to comply with company attendance policies.
- Export Records: Export clock-in and overtime data as reports for further analysis or integration with payroll systems.
Sources of Clock-In Records
Clock-in records can be added through the following means:
- User-Initiated Clock-Ins: Clock-ins recorded directly by the system.
- Clock-In Corrections: Corrections submitted by users (employees) due to exceptional circumstances, pending administrator approval.
- Administrator-Added Records: Records manually added by administrators to fill gaps or correct errors.
With comprehensive clock-in records and management features, administrators can address various attendance management needs effectively, ensuring data accuracy and enhancing overall management efficiency.
Deleting Clock-In Records
Users (employees) can delete their own clock-in records. Administrators with group management permissions can delete clock-in records within their group, while system creators and top-level administrators can delete all users' clock-in records.
| Role | Deletion Scope |
|---|---|
| User | Can delete their own clock-in records. |
| Authorized Admin | Can delete clock-in records within their group. |
| Creator/Admin | Can delete all users' clock-in records. |
Clock-In Correction Records
Management Mode > Clock-In Records and Management > Correction RecordsThis section allows you to view approved correction records.
Notes on Deleting Correction Records
If a correction request is submitted by a user (employee) and is deleted before being reviewed by the approver, the approver may receive error or incorrect notifications.
Modified Records
Management Mode > Clock-In Records and Management > Modified RecordsDisplays added and deleted records.
Export Clock-In Records
Management Mode > Clock-In Records and Management > Export Clock-In Records > Select MonthThis section allows you to export clock-in records for a specific month. The exported file can be opened using Excel.
If the exported data has a (Correction) symbol next to the time, it indicates a correction record from a user (employee).
If the exported data has a (Admin) symbol next to the time, it indicates a record added by an administrator.
Reasons for Export Failure
Export failure may occur if your organization name contains special characters, such as " / ". To resolve this, update the Organization Name via the following path:
Management Mode > Organization > My Organization > Organization NameExport Overtime Records
Management Mode > Clock-In Records and Management > Export Overtime Records > Select MonthThis section allows you to export overtime clock-in records for a specific month. The exported file can be opened using Excel.
If the exported data has a (Correction) symbol next to the time, it indicates a correction record from a user (employee).
If the exported data has a (Admin) symbol next to the time, it indicates a record added by an administrator.
Export Detailed Clock-In Records (CSV)
Management Mode > Clock-In Records and Management > Export Detailed Clock-In Records (CSV) > Select Date RangeThe exported detailed clock-in records contain fields in English. The corresponding Chinese terms are as follows:
| English | Chinese |
|---|---|
| Date | 打卡日期 |
| Time | 打卡時間 |
| Status | 狀態 |
| Schedule | 值班 |
| Attendance | 考勤 |
| Checkpoint | 打卡點 |
| GPS | GPS位置（緯度,經度） |
| WiFi | Wi-Fi |
| Bluetooth | 藍芽 |
| NFC | NFC |
| Overtime | 加班 |
| Approved | 補打卡 |
| Created | 管理員新增紀錄 |
| Notes | 備註 |
Solution to Garbled Characters
When opening CSV files in Excel on a Windows computer, you may encounter garbled characters due to mismatched encoding formats. By default, Excel prefers ANSI (e.g., Big5) or UTF-16, while many systems or applications export CSV files in UTF-8.
Method 1: Save the CSV File in a Compatible Encoding Format
- Open the CSV file in a text editor (e.g., Notepad++ or VS Code).
- Choose Save As.
- Select ANSI (Big5 for Traditional Chinese environments) or UTF-8 with BOM in the encoding options.
- Save the file and reopen it in Excel.
Method 2: Use Excel's "Text File Import Wizard"
- Open Excel and create a blank workbook.
- Go to Data > Get Data > From Text/CSV (or "Import Text File" depending on the version).
- Browse and select your CSV file.
- Choose the correct encoding format (e.g., UTF-8 or Big5) during the import process.
- Complete the import to display the data correctly.
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