Make-Up Clock-In

Home > Clock-In Mode > Make-Up Clock-In

Administrators can click on "Make-Up Clock-In" from the "Home" page under "Clock-In Mode" to enter the make-up clock-in page. When an administrator fails to clock in due to certain reasons, they can submit a make-up clock-in request. The record must be reviewed and approved by a Reviewer before it is officially included in the clock-in records. This process ensures the accuracy and fairness of attendance records and prevents unnecessary omissions or errors.

If the administrator does not see this feature, it means the function has been disabled.

Add Make-Up Clock-In

Home > Clock-In Mode > Make-Up Clock-In > Make-Up Clock-In

Administrators can click "Make-Up Clock-In" on the "Home" page of "Clock-In Mode", then click the "Make-Up Clock-In" button at the bottom of the page to go to the application page. Administrators can fill out the following information and submit the request.

Required Information

  1. Reason for Make-Up Clock-In

    • Explain the reason for not clocking in, such as:

      • Forgot to clock in
      • Forgot mobile phone
      • Phone battery died
      • User error
      • Other special circumstances

  2. Status

    • Select clock-in status:

      • Start Work
      • End Work

  3. Clock-In Date

    • Make-up clock-in is only available for past dates.
    • Future dates are not allowed.

  4. Duty Shift Time

    • Select shift (if applicable).

      • If a shift is selected, the location will default to the assigned clock-in point.
      • If no shift is selected, clock-in point cannot be selected.

  5. Clock-In Time

    • Enter the original intended clock-in time.

  6. Upload Photo

    • Administrators can take a photo on the spot or upload an existing one from the album. Please also attach supplementary proof for review, such as:

      • A photo of the company clock showing the date and time of arrival
      • A photo of the clock-in machine at the company entrance
      • An office interior photo showing the administrator at their workstation

    • These attachments help expedite the review process and ensure record accuracy.

    • Note! Attachments must not exceed 25 MB. To use this feature, the organization creator must subscribe to the Premium "Storage Plan" to enable cloud uploads.

As make-up clock-in is a supplemental record, the system does not include data from the original clock-in location.

Submission and Review Process

  • After filling in the form, click Submit for Review.
  • The system will notify the reviewer.
  • Reviewers will receive a push notification, and once approved, the record will become effective.

Note: Make-up clock-ins are only for reasonable situations. Please fill in the information truthfully to avoid review rejection.

Make-Up Clock-In Records

Home > Clock-In Mode > Make-Up Clock-In > Make-Up Clock-In Records

Administrators can click "Make-Up Clock-In" under "Clock-In Mode", then click any make-up clock-in record to view it.

The status is indicated by the following icons:

  • Funnel icon: Pending review.
  • Check mark: Approved and recorded.
  • Cross mark: Rejected by reviewer.

Enable Make-Up Clock-In

Home > Management Mode > Organization > My Organization > Make-Up Clock-In Function

Administrators can go to "Management Mode" > "Home", click "Organization", and then "My Organization".

  • Enable: Employees can apply for make-up clock-in online.
  • Disable: Employees cannot apply online.

Limit Make-Up Clock-In Attempts

Home > Management Mode > Organization > My Organization > Limit Make-Up Clock-In Attempts

Administrators can click "Organization" under "Management Mode", then "My Organization".

  • Enable: Limit the number of applications.
  • Disable: No limit.

Details of calculation and reset:

  1. Counting Attempts

    • Every submission counts, regardless of approval.
    • Reflects submitted, not approved applications.

  2. Rejected Applications

    • If rejected, the used attempt will be returned automatically.
    • Prevents losing attempts for denied cases.

Notes

  • The count records user behavior to prevent abuse.
  • If denied repeatedly, review the reason and communicate with the reviewer.

Reset Make-Up Clock-In Attempts

Home > Management Mode > Organization > My Organization > Limit Make-Up Clock-In Attempts > Reset

Admins can reset all users' make-up clock-in counts to 12 from "My Organization".

Make-Up Clock-In Reviewer

Home > Management Mode > HR > Profile > Any Employee > Make-Up Clock-In Reviewer

From "HR" > "Profile" > "Any Employee", admins can assign a reviewer. Reviewers must be the creator, top-level admin, or a manager in the same group.

No. Reviewer Candidate
1 Creator
2 Top Administrator
3 Manager in Same Group

Note: Only one reviewer can be set per employee.

Remaining Attempts

Home > Management Mode > HR > Profile > Any Employee > Make-Up Clock-In Reviewer > Remaining Attempts

Admins can view and adjust the remaining attempts (default: 12). Attempts are deducted on submission and returned if rejected.

Remind reviewers to process in time and ensure deduction/return is accurate.

Make-Up Clock-In Records

Home > Management Mode > Clock-In Records & Management > Make-Up Clock-In Records

Admins can view all approved make-up clock-in records here.

Deleting Make-Up Clock-In Records

Deletion is handled the same as normal records. Once approved, make-up records become official and cannot be edited.

Key points:

  • Cannot Edit Approved Record: Becomes official after approval.
  • Re-apply if Wrong: Must delete and re-submit a new one.

User Deletes Make-Up Clock-In Record

Home > Clock-In Mode > All Clock-In Records > Select Make-Up Record > Delete

Steps:

  1. Enter Clock-In Mode Open system > select Clock-In Mode.

  2. View All Records Click All Clock-In Records.

  3. Select Make-Up Record Browse and locate the one to delete.

  4. Delete Click Delete beside the record.

Notes

  • Deletion is Permanent: Cannot be undone.
  • Re-apply: If deleted by mistake.
  • Deleting before review may cause notification issues.

Check records regularly to avoid errors.

Admin Deletes Make-Up Clock-In Record

Home > Management Mode > Clock-In Records & Management > All Clock-In Records > Any Employee > Select Make-Up Record > Delete

Steps:

  1. Enter Management Mode
  2. Go to Clock-In Records & Management
  3. Find Employee Record
  4. Select Make-Up Record
  5. Delete

Notes

  • Permanent: Cannot be undone.
  • Notify User: Confirm before deleting.

Admins should ensure clear communication and keep logs to avoid data errors.

Push Notification Recipients for Make-Up Clock-In

When Applying

System will notify the following:

No. Recipient
1 Make-Up Clock-In Reviewer

Set in employee profile.

When Approved

System will notify the following:

No. Recipient
1 Creator
2 Top Administrator
3 Make-Up Reviewer

FAQs

Q1: Will the attempt count reset monthly?

A: Default is 12 attempts. It does not reset monthly. Admins can manually reset it to 12 under "My Organization".

Q2: Will the attempt count reset yearly?

A: No. Same as above — only manual reset sets it back to 12.

This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.