以下是修正後的英文版本，將 "補打卡" 改為 Make-Up Punch：

Make-Up Punch

Clock-In Mode > Make-Up Punch

When you were supposed to clock in but couldn’t do so for some reason, you can submit a make-up punch request. The make-up punch record must be reviewed and approved by the designated reviewer before it is officially added to the clock-in log. This process ensures the accuracy and fairness of clock-in records, helping to avoid unnecessary omissions or errors.

If this feature is not visible, it means the administrator has disabled it.

Add Make-Up Punch

Clock-In Mode > Make-Up Punch > Add Make-Up Punch

Fill out the following information and submit your make-up punch request.

Required Information

  1. Reason for Make-Up Punch

    • Explain why you couldn’t clock in, such as:
      • Forgot to clock in
      • Didn’t bring your phone
      • Phone battery died
      • User error
      • Other special circumstances

  2. Status

    • Select the clock-in status:
      • Start Work
      • End Work

  3. Clock-In Date

    • You can submit a make-up punch for past dates.
    • Future dates are not allowed.

  4. Shift Time

    • Select the shift time (if applicable).
      • If a shift is selected, the make-up punch location will automatically be set to the default location for that shift.
      • If no shift is selected, you will not be able to choose a clock-in location.

  5. Clock-In Time

    • Enter the time you were originally supposed to clock in.

Submission and Review Process

  • Once all fields are completed, click Submit for Review.
  • The system will notify the designated reviewer.
  • Reviewers will receive a push notification, and upon approval, the make-up punch record will be officially added to the clock-in log.

Note: Make-up punches are intended for legitimate cases. Please provide accurate information to avoid affecting the review outcome.

Make-Up Punch Records

Clock-In Mode > Make-Up Punch > Make-Up Punch Records

The following symbols indicate the status of make-up punch records:

  • Funnel Icon: The make-up punch is pending review.
  • Checkmark Icon: The make-up punch has been approved and added to the clock-in log.
  • Cross Icon: The make-up punch request was denied by the reviewer.

Enable Make-Up Punch

Admin Mode > Organization > My Organization > Make-Up Punch Feature
  • Enable: Employees can submit make-up punch requests online.
  • Disable: Employees cannot submit make-up punch requests online.

Limit Make-Up Punch Attempts

Admin Mode > Organization > My Organization > Limit Make-Up Punch Attempts
  • Enable: Limits the number of make-up punch requests an employee can submit. Once the limit is reached, the feature is unavailable.
  • Disable: No limit on the number of make-up punch requests.

Details on Attempt Counting and Resetting:

  1. Counting Make-Up Punch Attempts

    • Each submitted request counts as one attempt, regardless of whether it is approved.
    • The count reflects the total number of submissions, not approved requests.

  2. Rejected Make-Up Punch Requests

    • If a request is denied, the system will refund the counted attempt.
    • This ensures the user’s attempt quota isn’t unfairly reduced by rejected requests.

Important Notes

  • Make-up punch attempts track submission behavior to prevent excessive or unreasonable requests.
  • If your requests are frequently denied, review the reasons for submission and consult with the reviewer.

Reset Make-Up Punch Attempts

Admin Mode > Organization > My Organization > Limit Make-Up Punch Attempts > Reset

Clicking reset will restore the make-up punch attempt limit for all employees to 12 attempts.

Make-Up Punch Reviewer

Admin Mode > HR > Employee Profile > Select Employee Name > Make-Up Punch Reviewer

Once an employee submits a make-up punch request, it will await approval from the designated reviewer. The reviewer must be either the creator, top-level administrator, or a manager in the same group as the employee.

No. Eligible Reviewers
1 Creator
2 Top-Level Administrator
3 Manager in the Same Group

Note: Only one reviewer can be assigned at a time.

Remaining Make-Up Punch Attempts

Admin Mode > HR > Employee Profile > Select Employee Name > Remaining Make-Up Punch Attempts

This section shows the employee’s remaining make-up punch attempts, defaulted to 12 attempts, which can be adjusted. Each submission will deduct one attempt; if the request is denied, the attempt will be refunded.

Remind reviewers to monitor make-up punch submissions to ensure timely reviews and accurate deduction or refund of attempts.

Make-Up Punch Records

Admin Mode > Clock-In Records and Management > Make-Up Punch Records

You can view all approved make-up punch records here.

Push Notifications for Make-Up Punch Requests

Upon Submission

When a user submits a make-up punch request, the system will automatically push a notification to the following personnel:

No. Notification Recipient
1 Make-Up Punch Reviewer

The make-up punch reviewer is set in the employee’s profile.

Upon Approval

When a make-up punch request is approved, the system will automatically push a notification to the following personnel:

No. Notification Recipient
1 Creator
2 Top-Level Administrator
3 Make-Up Punch Reviewer
This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.