Compensatory Clock-in

Clock-in Mode > Compensatory Clock-in  

When you miss a scheduled clock-in due to specific reasons, you can apply for a compensatory clock-in. The record must be reviewed and approved by an approver before it is officially included in the clock-in records. This process ensures accuracy and fairness while preventing unnecessary omissions or errors.

If you do not see this feature, it means that the administrator has disabled it.


Add a Compensatory Clock-in

Clock-in Mode > Compensatory Clock-in > Add Compensatory Clock-in  

Fill in the following information and submit the application.

Required Information

  1. Reason for Compensatory Clock-in

    • Explain why the original clock-in could not be completed, such as:
      • Forgot to clock in
      • Left phone behind
      • Phone ran out of battery
      • Operational error
      • Other special circumstances
  2. Status

    • Select the clock-in status:
      • Start Work
      • End Work
  3. Clock-in Date

    • You can apply for compensatory clock-in for past dates.
    • Future dates are not eligible for compensatory clock-in.
  4. Shift Time

    • Select the shift period (if applicable):
      • If a shift is selected, the clock-in location will default to the preset location of the shift.
      • If no shift is selected, no clock-in location can be set.
  5. Clock-in Time

    • Enter the time when the clock-in should have occurred.

Submission and Review Process

  • After completing the form, click Submit Compensatory Clock-in.
  • The system will notify the approver for review.
  • Approvers will receive a push notification, and once approved, the compensatory clock-in record will become effective.

Note: Compensatory clock-ins are limited to valid reasons. Please provide truthful information to ensure a smooth review process.


Compensatory Clock-in Records

Clock-in Mode > Compensatory Clock-in > Compensatory Clock-in Records  

Compensatory clock-in records are displayed with the following symbols:

  • Funnel Symbol: Compensatory clock-in is pending approval.
  • Checkmark Symbol: Compensatory clock-in has been approved and included in the clock-in records.
  • Cross Symbol: Compensatory clock-in was not approved by the reviewer.

Enabling Compensatory Clock-in

Management Mode > Organization > My Organization > Compensatory Clock-in Function  
  • Enable: Employees can apply for compensatory clock-in online.
  • Disable: Employees cannot apply for compensatory clock-in online.

Limiting Compensatory Clock-in Attempts

Management Mode > Organization > My Organization > Limit Compensatory Clock-in Attempts  
  • Enable: Employees are limited to a set number of compensatory clock-in attempts. Once the limit is exceeded, the feature cannot be used further.
  • Disable: Employees can apply for compensatory clock-in without a limit.

Details of the compensatory clock-in attempt calculation and restoration are as follows:

  1. Counting Compensatory Clock-in Attempts

    • Each submission, regardless of approval, is counted as one compensatory clock-in attempt.
    • Attempts reflect the number of submissions, not approvals.
  2. Unapproved Compensatory Clock-ins

    • If a compensatory clock-in request is not approved, the system will automatically restore the attempt used for that request.
    • This design ensures that failed applications do not negatively affect the user’s quota.

Notes

  • Compensatory clock-in attempts are recorded to monitor excessive or unreasonable requests.
  • If multiple requests are rejected, review the reasons and communicate with the approver to ensure compliance with guidelines.

Resetting Compensatory Clock-in Attempts

Management Mode > Organization > My Organization > Limit Compensatory Clock-in Attempts > Reset  

Clicking the reset button will set the compensatory clock-in attempts for all employees to 12.


Compensatory Clock-in Approvers

Management Mode > HR > Employee Details > Select Employee Name > Compensatory Clock-in Approver  

After an employee submits a compensatory clock-in application, it will await approval from the designated approver. The approver must be the creator, top-level administrator, or a manager in the same group as the employee.

No. Eligible Approvers
1 Creator
2 Top Administrator
3 Manager in the same group

Note: Only one approver can be assigned at a time.

Remaining Compensatory Clock-ins

Management Mode > HR > Employee Details > Select Employee Name > Remaining Compensatory Clock-ins  

This section displays the employee’s remaining compensatory clock-in attempts, with a default of 12. The count can be adjusted. When an employee applies for compensatory clock-in, one attempt is deducted. If the request is not approved, the attempt is restored.

Approvers should monitor requests closely to ensure timely review and accurate deduction or restoration of attempts.


Compensatory Clock-in Records

Management Mode > Clock-in Records and Management > Compensatory Clock-in Records  

Use this section to review approved compensatory clock-in records.


Deleting Compensatory Clock-in Records

Deleting compensatory clock-in records follows the same process as deleting regular clock-in records. Once approved, compensatory clock-in records automatically convert into regular clock-in records and should be treated as such for deletion.

Important Notes:

  • Compensatory clock-in records cannot be modified: Once approved, they become finalized records that cannot be edited.
  • Delete and reapply: If a mistake is found, delete the original record and submit a new compensatory clock-in application.

Verify all details before deleting or reapplying to avoid errors or duplicate entries.

Deleting Compensatory Clock-in Records for General Users

Clock-in Mode > My Clock-in Records > Select Compensatory Clock-in Record > Delete  

General users can follow these steps to delete compensatory clock-in records:

  1. Access Clock-in Mode
    Open the system and select Clock-in Mode.

  2. View My Clock-in Records
    In Clock-in Mode, click My Clock-in Records to open the records management interface.

  3. Select the Compensatory Clock-in Record
    Browse the record list to locate the desired compensatory clock-in record.

  4. Delete the Record
    Click the Delete button next to the record and confirm the action.

Notes

  • Deletion is irreversible: Deleted records are permanently removed. Handle with care.
  • Reapply if necessary: If a record is deleted by mistake, submit a new compensatory clock-in application to maintain completeness.

Regularly review the process to minimize operational errors.

Deleting Compensatory Clock-in Records for Administrators

Management Mode > Clock-in Records and Management > Individual Clock-in Records > Select Employee > Select Compensatory Clock-in Record > Delete  

Administrators can delete an employee's compensatory clock-in record using the steps below:

  1. Access Management Mode
    Open the system and select Management Mode.

  2. Navigate to Clock-in Records and Management
    In the management interface, click Clock-in Records and Management to enter the records module.

  3. Search Individual Clock-in Records
    Go to Individual Clock-in Records and select the desired employee.

  4. Select the Compensatory Clock-in Record
    Find the record in the employee's clock-in list.

  5. Delete the Record
    Click the Delete button next to the compensatory clock-in record and confirm the action.

Notes

  • Deletion is irreversible: Permanently removes the record. Proceed cautiously.
  • Communicate with employees: To avoid misunderstandings, confirm with relevant personnel before deleting a record.

Administrators should ensure transparency and maintain necessary documentation to prevent errors or disputes.


Push Notifications for Compensatory Clock-in Applications

During Application

When a user submits a compensatory clock-in application, the system automatically pushes notifications to the following administrators:

No. Notification Recipients
1 Compensatory Clock-in Approver

Approvers are configured in the employee details section.

After Approval

Once a compensatory clock-in application is approved, the system pushes approval notifications to the following administrators:

No. Notification Recipients
1 Creator
2 Top Administrator
3 Compensatory Clock-in Approver


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