Change Device

You can log in and use the same account on multiple devices (such as smartphones and tablets) without restrictions. Whether you are switching to a new phone or adding an additional device, you can easily sync your data, settings, and applications to ensure a seamless experience. The key benefits include:

  • Data Synchronization: Automatically syncs contacts, photos, documents, and other important data, ensuring instant access on any device.
  • Cross-Device Usage: Freely switch between multiple devices without the need to reconfigure settings or download applications again.
  • Cloud Backup: All data is automatically backed up to the cloud, ensuring security and quick restoration when switching devices.
  • Real-Time Updates: Any setting changes or data modifications made on one device will instantly reflect on other devices.

How to Keep Your Account Synced When Changing Devices:

  1. Download the App: Download and install the relevant application on your new phone.
  2. Log in to Your Account: Use your existing account credentials to log in, and the system will automatically sync your data and settings.
  3. Check Sync Status: Confirm that all data has been correctly synced and adjust synchronization options as needed.

With these features, you can seamlessly switch to a new phone without affecting your user experience, ensuring consistency and security across all devices.

User Device Change

When switching to a new phone, log in using the same account on your new device to ensure smooth transfer of your data, settings, and applications.

Creator Device Change

If you need to change the phone used by the creator account, strictly follow the guidelines below to ensure account security and proper functionality.

Usage Restrictions

  • Creator Account: Can only be logged in on a single phone. Do not log in to the creator account on multiple devices to prevent account conflicts or security risks.
  • Other Account Types: Super administrators, administrators, and regular users are not subject to this restriction and can log in on multiple devices.

Log in with Original Registered Account

To ensure you are using the same Google or Apple account that you registered with, follow these steps to verify your login account:

Step-by-Step Guide

  1. Open the App

    • Locate and open the SwipePoint app on your phone.

  2. Go to More Options

    • On the app’s main interface, tap More at the bottom right corner.

  3. Access My Account

    • In the More menu, select My Account.

  4. Check Account Information

    • On the My Account page, find the Login Account option.
    • Check the displayed Google or Apple account information and verify that it matches the account you originally used to register for SwipePoint.
Bottom right corner > More > My Account > Login Account

By following these steps, you can easily confirm and log in with the correct registered account, ensuring proper data synchronization and a smooth, secure experience. If you have any questions or need further assistance, please contact the support team.

Important Notes

  • Account Consistency: Ensure that the displayed account matches the Google or Apple account you used during registration to avoid data sync issues or access problems with purchased content.
  • Use a Single Account: To prevent confusion, it is recommended to use a single Google or Apple account for logging into the app, especially for important operations such as clock-in activities.
  • Apple Private Relay Account: For Apple accounts, if privacy features are enabled, your account may display an Apple private email address.
This manual strives for accuracy and completeness, but we do not assume any liability for errors, omissions, or updates. The content may be modified at any time without prior notice. We are not responsible for any damages arising from the use of this manual or downloading its contents, including but not limited to system failures, data loss, or infringement of rights. Users assume full responsibility and risk.